About Me
Hello, I'm Kamal, an experienced IT Support Specialist focused on 2nd- and 3rd-Level Support,
ITIL-based tracking solutions, and Azure Cloud technologies. I have expertise in incident
management and error analysis using ServiceNow and Jira ticketing systems.
I maintain an active lifestyle, enjoying gym sessions with friends and pursuing hobbies like hiking and hands-on homelab projects.
My continuous pursuit of growth and knowledge drives my exploration of the dynamic IT landscape.
This website has been produced through my completion of Forrest Brazeal's Cloud Resume Challenge. To view my full CV, please visit my LinkedIn Profile.
P.S. The inspiration for this page stems from Gwyn's video within The Cloud Resume Challenge, a well-conceived initiative spearheaded by Forrest Brazeal. For further details, you can explore the GitHub repository here and read about my journey in the accompanying blog post here.